Medical Support

1. Medical Interpretation

AKAN provides specialized medical interpretation based on a deep understanding of Arab and Islamic culture. Our interpreters go beyond medical terminology, accurately communicating the concerns, intentions, and feelings of both patients and medical professionals to support clear communication throughout the treatment journey.

Dedicated Medical Interpretation

  • Assign a dedicated medical interpreter to each patient to ensure consistent and continuous support.
  • Provide one-on-one medical interpretation throughout each hospital visit.
  • Provide interpretation support without restricting assistance to a fixed time limit, allowing our interpreters to better understand each patient’s condition, concerns, and needs.

Experienced Medical Interpretation Team

  • Our team includes 10+ in-house medical interpreters with extensive experience, supported by a network of 24+ freelance medical interpreters.
  • We continuously train and develop our interpreters to maintain a high standard of medical interpretation.

Detailed Interpretation Records

  • Maintain detailed and accurate interpretation records throughout each patient’s treatment journey to ensure continuity of care.
  • Record and share interpretation notes on a daily basis to support consistent management of the patient’s treatment.
  • Maintain accurate records to protect patients’ rights and minimize misunderstandings or disputes.

2. Medication & Medical Equipment Support

AKAN assists patients with the procurement and international delivery of medications, medical devices, and other medical supplies required for their continued care.

  • Arrange the delivery of necessary medications and medical equipment even after patients return to their home countries.
  • Assist with international shipping and customs clearance for medical supplies and other necessary items.
  • Coordinate air or sea freight when required.

3. Home Care Support

AKAN arranges professional home care services when patients require additional support outside the hospital.

  • Arrange licensed nurses or caregivers according to the patient’s care needs.
  • Provide medical interpretation support to facilitate communication between patients, families, nurses, and caregivers.
  • Provide on-call assistance to support communication and address issues that may arise during home care.

4. 24/7 On-Call Support

AKAN provides 24/7 on-call support for patients and their families throughout their stay in Korea.

  • Respond promptly to urgent situations, including those occurring at night or outside regular business hours.
  • Coordinate hospital transportation and medical interpretation when urgent hospital care is required.
  • Support communication with inpatients, their families, and hospital staff when assistance is needed.
Our Services
Contact
ADDRESS

Floor 3, 5 Seongmisan-ro 11-gil, Mapo-gu, Seoul, Republic of Korea

PHONE

82) 010-5312-9112

EMAIL

info@akankorea.com